Frequently Asked Questions
Welcome to our Help Center. At Qaraar, we believe that clarity is the first step toward peace of mind. Whether you are curious about our signature herbal blend, shipping timelines, or how to get the best results from your oil, we have gathered all the answers here to help you shop with confidence.
If you don’t find what you’re looking for, our team is always just a message away.
FREQUESNTLY ASKED QUESTIONS
FAQs
What is the meaning of Qaraar?
Qaraar is a beautiful word that translates to peace, calm, rest, or stability. We chose this name because it describes the feeling we want to bring to your body and daily life.
What is this oil used for?
It is a 100% herbal relief oil specifically formulated for topical use. It helps provide comfort and ease from everyday joint discomfort, muscle strain, and fatigue.
Is it safe for daily use?
Yes, it is designed to be a safe, natural part of your daily self-care routine. Since it is for external use only, you can apply it 2–3 times a day as needed.
Who can use this oil?
It is suitable for adults of all ages. If you have particularly sensitive skin, we recommend applying a tiny amount on your wrist (a patch test) before full application.
How should I apply it for the best results?
Massage a few drops gently into the skin using circular motions until absorbed. For faster relief, we recommend keeping the area warm (like under a blanket) immediately after application.
Is the oil greasy or will it stain my clothes?
Our formula is fast-absorbing. If you massage it in for about a minute, it leaves a clean finish on the skin and usually does not stain clothing.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across Pakistan to make your shopping experience secure and easy.
Is there a discount for paying online?
Yes! If you choose to pay via Bank Transfer, EasyPaisa, or JazzCash, you will receive an additional 10% discount automatically at checkout.
How long will my delivery take?
Most orders reach our customers within 2–4 business days. We process all orders within 24 hours of receiving them.
What if the product doesn't work for me?
We offer a 15-day money-back guarantee. If you are not satisfied with your experience, simply reach out to us and we will guide you through the return process.
Can I use this oil before sleeping?
Yes. Many people prefer applying Qaraar at night as part of their routine, especially after a long day. Gently massaging before rest allows the oil to sit on the area without interruption.
How should I store the oil?
Store Qaraar in a cool, dry place away from direct sunlight. Keep the bottle tightly closed after use to maintain quality.